How to Create a Compelling Recruitment Narrative in Domiciliary Care Tenders

👥 Blog 5 of 7 in our ‘Recruitment in Domiciliary Care Tenders’ Series


Your recruitment narrative isn’t just a staffing update — it’s your story of values in action.

In home care tenders, commissioners want to know that you can find, retain, and support the right people — and that those people will deliver safe, consistent care in line with their expectations.


Here’s how to build a compelling recruitment narrative:

  • 📌 Be specific — describe your approach to advertising, interviewing, and onboarding in plain terms.
  • 🧭 Connect to values — show how your process is rooted in dignity, respect, and person-centred care.
  • 📊 Use real data — include your retention rate, average time to hire, or % of staff on permanent contracts.
  • 📢 Involve voices — share quotes or feedback from candidates or staff about their recruitment experience.

A clear, confident narrative doesn’t overclaim — it connects the dots between how you recruit and the kind of care you deliver.


What to avoid:

  • 🚫 Generic statements — “we recruit safely” or “we value our staff” tells the assessor very little.
  • 🚫 Unsubstantiated claims — if you say your process is ‘innovative’, you’ll need to explain how and why.
  • 🚫 Mismatch with other sections — your recruitment story should align with what you say about training, supervision, and continuity.

Most importantly, your recruitment narrative should feel realistic and grounded in practice. It should help the commissioner believe in your ability to maintain a high-quality, values-led workforce.


📚 Explore the full 7-part series on Recruitment in Domiciliary Care Tenders:


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing, strategy and developing specialist tools to support social care providers to prioritise workflow, win and retain more contracts.

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