Contract Retention & Outcomes Evidence Support | Impact Guru

The Procurement Act 2023 (live Feb 2025) reshapes public procurement — rewarding providers who can evidence delivery, outcomes and social value. For health and social care organisations, contract retention now depends on transparent, data-driven reporting and clear proof of impact. We help providers turn day-to-day delivery into commissioner-ready evidence so authorities and Integrated Care Boards (ICBs) can justify renewals, extensions and framework call-offs under Most Advantageous Tender (MAT) principles.

Designed for providers working with ICBs, NHS Trust partnerships, and community health contracts as well as local authority frameworks under the Procurement Act 2023.


Who this is for

  • NHS-commissioned and local-authority services, including CHC, UCR, community health and integrated care pathways.
  • Supported living, domiciliary/home care, reablement, CHC and clinically overseen services.
  • Providers on frameworks who need strong, regular performance evidence to secure call-offs or renewals.
  • Teams delivering good services but lacking structured documentation for reviews or audits.

What we do

We translate operational performance into commissioner-ready documentation aligned to Most Advantageous Tender (MAT) principles and transparency duties:

  • Outcome Evidence Audits — independent gap analysis against specifications, KPIs and social value commitments.
  • KPI & Governance Reporting — quarterly dashboards, narrative assurance, risk and learning cycles.
  • Social Value Impact Reports — workforce, inclusion, community and sustainability metrics with verifiable proofs.
  • Contract Renewal Readiness — renewal packs for annual reviews and framework refreshes.
  • Case Studies & Lived Experience — co-produced stories supported by data and consent trail.

This approach supports both ICB performance assurance and local-authority contract monitoring — showing measurable impact across joint health and social care outcomes.


Why it matters now

  • Performance-led retention: commissioners can retain proven providers where MAT is evidenced.
  • Transparency: KPIs and performance summaries will be published; weak evidence becomes visible.
  • Less churn, fewer re-tenders: consistent outcomes and proof mean long-term stability on frameworks.

Packages

Lite — “Evidence Starter” (4 weeks)

  • Outcome Evidence Audit (one service/lot)
  • KPI & data readiness checklist
  • Commissioner-ready Quarterly Performance Report template
  • Social Value mini-report template

Core — “Continuity Bundle” (8–12 weeks)

  • Evidence Audit (up to three services)
  • Custom dashboard + narrative pack for quarterly reviews
  • Two co-produced case studies with outcome metrics and consent trail
  • Renewal Readiness Pack (cover letter, highlights, annexes)
  • Proofread & compliance check via Bid Proofreading & Compliance Checks

Plus — “Annual MAT Assurance” (12 months)

  • Quarterly KPI dashboards with narrative assurance
  • Biannual Social Value Impact Reports
  • Annual MAT Review against specification and evaluation criteria
  • On-call editorial support for contract review meetings

💸 Prefer a Fixed Package with Online-Only Savings?

If you’d like a defined package with clear timelines and discounted day rates, you can book my Contract Continuity & Outcomes Evidence Packages (Procurement Act 2023 Ready) directly online.

These packages are built around my standard consultancy rate of £600 per day, with stepped discounts for longer commitments — available only when purchased via the online product page.

Package Days Online Price Equivalent Day Rate Saving vs £600/day
Essential — Evidence Starter 5 days £2,625 £525/day £375 saved
Intermediate — Continuity Bundle 10 days £5,000 £500/day £1,000 saved
Strategic — Annual MAT Assurance 20 days £9,500 £475/day £2,500 saved

Discounted rates are only available for online orders. Consultancy days are 8 hours – delivered by Mike Harrison.

This investment can save your organisation tens of thousands of pounds in wasted time and resources submitting poorly evidenced and non-MAT-compliant tenders.


📊 Strengthen Your Evidence Before Your Next Tender or Review

Book a Contract Continuity & Outcomes Evidence Package (Procurement Act 2023 Ready) and turn day-to-day delivery into clear, defensible MAT evidence.

Built around my standard consultancy rate of £600/day, with online-only discounted day rates for 5, 10 and 20-day packages.

📈 Book Your Evidence Package →

Online booking only • Limited capacity to protect delivery quality


What your commissioner sees

  • Clear KPI trends with definitions and data-quality notes
  • Governance evidence: escalation, supervision, incident learning and audits
  • Social value mapped to local priorities (jobs, skills, inclusion, community)
  • Risk management and improvement actions with owners and dates
  • Concise case studies linking inputs → activities → outcomes → evidence

How we work (4 steps)

  1. Scope & align: confirm specification, KPIs, contract conditions, review dates and local priorities.
  2. Evidence harvest: gather data, reports, rota/training extracts, CQC findings and feedback.
  3. Assurance build: draft dashboards and narrative; verify claims; cross-reference attachments.
  4. Handover & coaching: walk-through with managers and set cadence for future reporting.

📘 Related Support


FAQs

Q. We deliver well but our data is messy — can you still help?
Yes. We start with what you have, define a minimum viable KPI set and create a clean reporting cadence aligned to commissioner expectations.

Q. Will this help us keep contracts on frameworks?
Yes. Consistent, auditable MAT evidence supports extensions and call-offs and reduces churn risk.

Q. Do you write renewal submissions too?
Yes. When a renewal or refresh occurs, we convert your evidence pack into submission-ready responses using the same templates and tone as our bid writing services.


Retainer Icon

🔁 Prefer Flexible Monthly Support?

If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit than a one-off package.

  • Guaranteed hours each month (1, 2, 4 or 8 days)
  • Discounted day rates versus ad-hoc consultancy
  • Use time flexibly across bids, triage, library updates, renewals
  • One-month rollover option (fair-use rules applied)
  • Cancel anytime before the next billing date
Explore Monthly Retainers →

Need more information?

Book a 30-minute scoping call and we’ll map your contract(s), current evidence and create a mini plan with timelines and deliverables.

Meet via Microsoft Teams or Zoom — whichever works best for you.

🟢 Chat on WhatsApp

✉️ Mike.Harrison@impact-guru.co.uk