What Person-Centred Care Really Means (And Why It Matters in Tenders)
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Blog 1 of 7 in our mini-series on Person-Centred Approaches: Core Principles & Values
In this first post, we explore what person-centred support really means in practice — and why it's at the heart of great services, strong outcomes, and high-scoring tenders.
Person-centred care isn’t just a CQC buzzword — it’s the foundation of high-quality, dignified support. But too often, providers describe care plans and reviews and assume that ticks the box. It doesn’t. Commissioners want to see values in action.
🧭 Start With Values, Not Tasks
True person-centred care begins with principles like:
- Respect for autonomy and informed choice
- Listening to what matters, not just what’s wrong
- Empowerment through co-designed support
💬 Reflect Lived Experience, Not Just Systems
Commissioners are looking for examples that show:
- Support is tailored to individual goals, identities and preferences
- Care planning conversations are led by the person, not the service
- Staff are trained in values-based approaches and listen with curiosity
📄 Back It Up in Tenders
Showcase person-centred values in your bids by describing how:
- Support plans reflect what ‘a good day’ looks like for each person
- Risk is approached collaboratively, not defensively
- People have real influence over how their service is delivered
Person-centred care is a mindset. Make sure your tender shows it clearly.
Explore all 7 blogs in our mini-series on Person-Centred Approaches: Core Principles & Values
- What Person-Centred Support Really Means – and Why It Matters in Tenders
- Personalisation in Practice: How to Embed Choice and Control
- Relationships First: Why Person-Centred Support Starts with Human Connection
- Control, Choice and Consent: Foundations of Person-Centred Support
- Relationships, Community and Belonging: The Often-Forgotten Side of Person-Centred Support
- Choice Isn’t Just About Options – It’s About Control
- Co-Production Isn’t a Buzzword – It’s a Mindset