What Person-Centred Care Really Means (And Why It Matters in Tenders)

Blog 1 of 7 in our mini-series on Person-Centred Approaches: Core Principles & Values

In this first post, we explore what person-centred support really means in practice β€” and why it's at the heart of great services, strong outcomes, and high-scoring tenders.


Person-centred care isn’t just a CQC buzzword β€” it’s the foundation of high-quality, dignified support. But too often, providers describe care plans and reviews and assume that ticks the box. It doesn’t. Commissioners want to see values in action.


🧭 Start With Values, Not Tasks

True person-centred care begins with principles like:

  • Respect for autonomy and informed choice
  • Listening to what matters, not just what’s wrong
  • Empowerment through co-designed support

πŸ’¬ Reflect Lived Experience, Not Just Systems

Commissioners are looking for examples that show:

  • Support is tailored to individual goals, identities and preferences
  • Care planning conversations are led by the person, not the service
  • Staff are trained in values-based approaches and listen with curiosity

πŸ“„ Back It Up in Tenders

Showcase person-centred values in your bids by describing how:

  • Support plans reflect what β€˜a good day’ looks like for each person
  • Risk is approached collaboratively, not defensively
  • People have real influence over how their service is delivered

Person-centred care is a mindset. Make sure your tender shows it clearly.


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πŸš€ Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Explore all 7 blogs in our mini-series on Person-Centred Approaches: Core Principles & Values

  1. What Person-Centred Support Really Means – and Why It Matters in Tenders
  2. Personalisation in Practice: How to Embed Choice and Control
  3. Relationships First: Why Person-Centred Support Starts with Human Connection
  4. Control, Choice and Consent: Foundations of Person-Centred Support
  5. Relationships, Community and Belonging: The Often-Forgotten Side of Person-Centred Support
  6. Choice Isn’t Just About Options – It’s About Control
  7. Co-Production Isn’t a Buzzword – It’s a Mindset

Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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