The Most Important Section in Your Domiciliary Care Tender (And It’s Not What You Think)

🧠 Blog 5 of 7 in our ‘Bid Writing for Domiciliary Care Providers’ Series


The highest-scoring answers often begin with a strong ‘Understanding of the Service’ — not a summary of your organisation. This is where you show commissioners that you genuinely grasp their priorities, local context, and the people who use services.


Here’s what commissioners want to see in a strong ‘Understanding of the Service’ section:

  • 📍 Local knowledge — demonstrate awareness of local demographics, priorities, and challenges.
  • 💬 Commissioning drivers — refer to relevant strategies (e.g. reablement, strengths-based support, market sustainability).
  • 👥 People focus — show you understand the lived experience of people receiving support and their families.

This isn’t a chance to promote your organisation — it’s a chance to show insight, empathy, and alignment.


Common mistakes to avoid:

  • 🚫 Generic content — avoid using copy that could be dropped into any tender.
  • 🚫 Repetition — don’t just summarise the service spec; show how you interpret and respond to it.
  • 🚫 Overclaiming — if you promise the world here, you’ll need to back it up later.

Instead of trying to impress, aim to connect. Let commissioners feel confident that you’ll deliver care that reflects their goals and the needs of their communities.


💼 Rapid Support Products (fast turnaround options)


🚀 Need a Bid Writing Quote?

If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:

  • A clear scope of work
  • Estimated days required
  • A fixed fee quote
  • Any risks, considerations or quick wins
📄 Request a Bid Writing Quote →

🔁 Prefer Flexible Monthly Support?

If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.

  • Guaranteed hours each month (1, 2, 4 or 8 days)
  • Discounted day rates vs ad-hoc consultancy
  • Use time flexibly across bids, triage, library updates, renewals
  • One-month rollover (fair-use rules applied)
  • Cancel anytime before next billing date
Explore Monthly Retainers →

🚀 Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)


🧠 Explore our 7-part series on Bid Writing for Domiciliary Care Providers:
Each blog is designed to help you improve your home care tenders — from avoiding common pitfalls to answering complex questions with confidence.


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd — bringing extensive experience in health and social care tenders, commissioning and strategy.

⬅️ Return to Knowledge Hub Index

🔗 Useful Tender Resources

✍️ Service support:

🔍 Quality boost:

🎯 Build foundations: