Avoiding Common Pitfalls When Writing About Tech in Tenders
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📝 This is blog 6 of a 7-part series exploring how domiciliary care providers can strengthen their bids by linking reablement, assistive technology, and outcomes; links to all 7 below.
Technology is now an expected part of your domiciliary care model — but writing about it in tenders can be tricky. Many providers either overclaim, under-explain, or leave commissioners more confused than reassured. If you’re unsure how to frame this, working with an experienced domiciliary care bid writer can help ensure your responses are clear, outcome-focused, and commissioner-ready.
🚫 1. Vague Statements With No Substance
❌ “We use cutting-edge technology.” ❌ “We embrace innovation.”
These sound good — but they say nothing. Commissioners are scoring based on clarity, relevance, and evidence. Instead, say:
“We use motion sensors and smart plugs to support safe overnight independence, reducing the need for night-time visits.”
Show what the technology does, not just that you have it.
🚫 2. Overclaiming Without Back-Up
❌ “Our digital system guarantees 100% accuracy.” ❌ “Our tech completely replaces the need for double-up care.”
Bold claims invite scrutiny — and if you’re challenged in clarifications or interviews, they can damage trust. Use measured, confident language like:
“Our digital care planning system supports real-time visibility and prompts escalation when issues arise, helping prevent avoidable incidents.”
When describing technology in home care tenders, always anchor it in realistic outcomes commissioners can trust.
🚫 3. Ignoring Data Security
Commissioners increasingly expect to see how your digital systems protect sensitive information. If you skip this, it raises concerns — especially with remote apps and alerts.
✅ Include basic info on encryption, access controls, and audit trails. ✅ Reference DSPT compliance if applicable.
🚫 4. Missing the Link to Outcomes
It’s not enough to say “we use eMAR.” What’s the result? Does it reduce missed meds? Improve record accuracy? Support audit and compliance?
Always follow up technology with the answer to: “So what?”
🚫 5. Writing a Separate ‘Tech’ Section That’s Not Integrated
Technology should be embedded throughout your bid — not boxed off. It strengthens:
- Your service model
- Your staffing and communication approach
- Your safeguarding and lone worker support
- Your outcomes tracking
Use it as a thread — not a silo. A final proofreading and review check can make sure your digital evidence is integrated seamlessly across your tender.
📚 Read the full 7-part blog series on Reablement and Assistive Technology in Domiciliary Care Bids:
- 🧠 Why Assistive Technology Matters in Domiciliary Care Tenders
- 🏃 Reablement Is More Than a Buzzword — Make It Count in Bids
- 📊 How to Evidence Outcomes from Assistive Technology in Your Bids
- 🏗️ Writing a Strong Service Model That Includes Reablement
- 📲 What Commissioners Want to See in Your Digital Care Planning Approach
- 🚫 Avoiding Common Pitfalls When Writing About Tech in Tenders
- 🔗 How to Link Reablement, Tech, and Outcomes in One Clear Narrative