Embedding Social Value in Everyday Service Delivery
📘 Blog 6 of 7 in our Social Value & Net Zero Series
Embedding Social Value in Everyday Service Delivery
Links to all 7 blogs in this series are at the bottom of this post.
🏛️ Make It Business-as-Usual
Top-scoring providers don’t treat social value as a project; they build it into policies, pathways, and culture. When social value is embedded, the evidence shows up naturally in tenders and inspections.
🔗 Where to Embed
- Recruitment & HR: inclusive adverts; guaranteed interview schemes; apprenticeships.
- Operations: digital-first processes; route optimisation; waste segregation.
- Procurement: SME/VCSE weighting; packaging reduction clauses; local suppliers.
- QA & Governance: include social value metrics in monthly dashboards and board packs.
- Community partnerships: formal MOUs with colleges/charities for jobs, skills, inclusion.
💡 Example (Learning Disability Services)
Service user co-delivered digital skills sessions ➜ 60 attendees; 85% reported improved confidence. Linked to local employment pathway for 4 participants. Story + metrics used in tenders and CQC evidence.
🧰 Staff Engagement Tips
- Micro-learning on social value in induction and supervision.
- “You said, we did” boards to close the feedback loop.
- Quarterly awards for staff/community partners driving social value outcomes.
💼 Rapid Support Products (fast turnaround options)
- ⚡ 48-Hour Tender Triage
- 🆘 Bid Rescue Session – 60 minutes
- ✍️ Score Booster – Tender Answer Rewrite
- 🧩 Tender Answer Blueprint
- 📝 Tender Proofreading & Light Editing
- 🔍 Pre-Tender Readiness Audit
- 📁 Tender Document Review
🚀 Need a Bid Writing Quote?
If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:
- A clear scope of work
- Estimated days required
- A fixed fee quote
- Any risks, considerations or quick wins
🔁 Prefer Flexible Monthly Support?
If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.
- Guaranteed hours each month (1, 2, 4 or 8 days)
- Discounted day rates vs ad-hoc consultancy
- Use time flexibly across bids, triage, library updates, renewals
- One-month rollover (fair-use rules applied)
- Cancel anytime before next billing date
🚀 Ready to Win Your Next Bid?
Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk
Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)
📚 Catch up on the full Social Value & Net Zero Series:
- 📘 Why Social Value Matters in Social Care Tenders
- 🧭 The NHS Social Value Model: What Providers Must Know
- 🌱 Net Zero in Practice: Turning Promises into Action
- 👥 Community Benefits: Employment, Volunteering, and Skills
- 📊 Measuring and Reporting Social Value: Tools and Frameworks
- 🏛️ Embedding Social Value in Everyday Service Delivery
- 📄 Evidencing Social Value and Net Zero in Tenders & Inspections