Small Adjustments, Big Impact โ€” Adapting Support to Individual Identity

๐Ÿง• Blog 3 of 7 in the series.

Browse all 7 blogs using the numbered links at the bottom of this post.


Truly person-centred planning means seeing the whole person โ€” including the cultural, religious, and identity-based factors that shape their life. Meeting these needs doesnโ€™t always require huge changes. Often, itโ€™s the small, thoughtful adaptations that make the biggest impact.


๐Ÿ” Everyday decisions that reflect cultural identity

Commissioners and CQC inspectors want to see that your service adapts to:

  • Dietary preferences rooted in religion or culture
  • Preferred clothing, hairstyles, or appearance choices
  • Participation in cultural festivals or religious observance
  • Gender preferences in personal care or support

The goal is not simply to record these needs โ€” but to proactively meet them and review them regularly with the person and their circle of support. If youโ€™re developing a domiciliary care tender response or a learning disability bid, these details show you understand and adapt to identity in practice.


๐Ÿ“Œ Examples that demonstrate thoughtful support

Here are examples that bring person-centred planning to life:

  • Supporting a Jewish resident to observe Shabbat with candles and kosher food
  • Ensuring a trans personโ€™s preferred name and pronouns are used consistently by all staff
  • Providing private space for daily prayer as part of a Muslim person's routine
  • Ordering hair and skincare products appropriate to someone's ethnic background

These arenโ€™t extras โ€” theyโ€™re essential to dignity, inclusion, and identity. Framing them clearly in bids โ€” and having your drafts strengthened through specialist bid proofreading โ€” can be the difference between average and outstanding scores.


๐Ÿ’ฌ Include the personโ€™s voice

Adaptations should never be assumptions. Involve people directly by:

  • Asking what matters most in their daily life
  • Involving family or cultural community where appropriate
  • Using accessible formats to support understanding and choice

This shows commissioners that your approach is inclusive, respectful, and person-led. It also reassures them that your home care bid writing approach connects practice with lived experience.


Explore all 7 blogs in this series on cultural and identity needs in person-centred care:


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Written by Mike Harrison, Founder of Impact Guru Ltd โ€” specialists in bid writing, strategy and developing specialist tools to support social care providers to prioritise workflow, win and retain more contracts.

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