The Role of Assistive Technology in Supported Living Housing Design
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Assistive technology (AT) is no longer a “nice to have” in supported living — it’s a core feature of good housing design and modern commissioning expectations. The challenge is balancing technology with personal autonomy and ensuring homes still feel like homes, not smart-enabled institutions.
If you're exploring broader digital approaches, our articles on Assistive Technology and Digital Care Planning provide useful context.
1. AT that supports independence, not surveillance
Good AT enables people to do more for themselves. Examples include:
- Smart lighting triggered by movement (helpful for night-time routines)
- Voice-controlled devices for reminders, routines and communication
- Digital key safes for safer access
- Accessible visual timers and task prompts
The key principle: the technology belongs to the person, not the staff.
2. Safety technology that respects privacy
Risk management doesn’t require intrusive systems. Commissioners increasingly expect AT such as:
- Heat and smoke sensors linked directly to the person’s phone and staff base
- Automatic shut-off cookers for people building skills safely
- Low-level door sensors to alert staff discreetly when needed
- Wearable devices for people at risk of falls or confused wandering
These work best when explained in the care plan as empowering tools, not monitoring tools.
3. Technology that reduces staff dependency
For people moving from residential care or ATUs, becoming less dependent on staff is a major outcome. Well-planned AT can support:
- Medication prompts instead of staff reminders
- Digital calendars for appointments and routines
- Apps that support budgeting, shopping lists and cooking steps
This blends well with support planning and progression pathways.
4. Avoiding the “tech overwhelm” trap
Technology must be:
- Easy to learn
- Predictable in behaviour
- Adaptable for different sensory and cognitive needs
Too many apps or devices lead to frustration and abandonment. Start small, build confidence, and review what’s working.
5. Designing AT into the home from the start
- Ensure good Wi-Fi coverage throughout the property.
- Use integrated systems (lights, heating, sensors) where possible.
- Plan accessible charging points and storage for devices.
- Train staff so they can enable rather than manage the technology.
6. Describing AT clearly in tenders
Commissioners want to see:
- Your approach to matching AT to individual need.
- Examples of AT improving independence or safety.
- How you avoid intrusive surveillance approaches.
- Evidence that staff are confident using and troubleshooting AT.
When AT is done well, it enhances independence, reduces risk and improves outcomes — while keeping the home warm, personal and non-institutional.
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