News

Why ECM Isn’t an Outcomes Strategy Under the Pr...

Many providers assume their Electronic Care Management (ECM) system “covers outcomes”. Under the Procurement Act 2023 and MAT scoring, that assumption becomes risky. Commissioners will expect joined-up KPI evidence, governance...

Cyber Resilience in Social Care — A Complete 7-...

This 7-part blog series explores how social care providers can evidence cyber resilience, IT continuity, and data security in tenders, inspections, and everyday practice.

Technology & Digital Care in Social Care — A Co...

Technology and digital care are no longer optional extras in social care — they are commissioner expectations and inspection priorities. This 7-part series explores how providers can embed digital care...

Evidencing Digital Care in Tenders and Inspections

Commissioners and the CQC expect more than digital systems — they want proof of impact. This blog shows how to evidence digital care in tenders and inspections with data, narratives,...

Training, Culture, and Workforce Confidence in ...

Digital transformation fails without people. This blog shows how to build staff confidence with practical training, supportive culture, and clear governance — so technology becomes an enabler, not a burden.

Assistive Technology & Remote Monitoring: Suppo...

From falls detectors to smart sensors, assistive technology can transform independence in social care. This blog explores opportunities, risks, and how to evidence these systems in tenders and inspections.