News

Service Disruption Response: How to Show You St...

Commissioners know that disruptions happen — what matters is how you respond. This guide shows how to evidence calm, structured control during service disruption, from first alert to verified recovery,...

Social Care Mini-Series — Tendering, Safeguardi...

A growing collection of complete 7-part mini-series exploring social care tenders, safeguarding, person-centred planning, outcomes, reablement, and more — designed to strengthen your bids and inspection evidence.

Service Disruption Logs: An Overlooked Tool in ...

Think your service disruption log is just for record keeping? Think again. It can be one of your strongest tender appendices.

The 5-Minute Rule: Responding Fast to Disruptio...

The first 5 minutes of a service disruption often determine the outcome. Here’s how to structure your response for real-world impact.

Service Disruption Protocols: Are Yours Ready f...

If a regulator or commissioner asked to see your service disruption protocols tomorrow — would they be confident or concerned?

When the Unexpected Happens: How Social Care Pr...

From burst pipes to staff sickness, unexpected events happen. Here’s how to evidence resilience and rapid response in social care tenders.