How to Involve People Meaningfully in Support Plan Reviews

🧠 Blog 2 of 7 in our Support Planning & Reviews series


Support planning is only person-centred if the person is actually at the centre. Involving people in their reviews isn’t just about being inclusive — it’s about giving them real ownership, voice, and control. This blog explores practical ways to make that involvement meaningful, not just a tick-box. For providers evidencing this in tenders, our learning disability bid writing and domiciliary care bid writing services help translate genuine involvement into scoring, commissioner-friendly answers.


🎯 What Does ‘Meaningful Involvement’ Look Like?

Meaningful involvement goes beyond asking someone if they’re happy with their care. It’s about working with the person to reflect on what’s working, what isn’t, and what needs to change — on their terms, not ours.

  • Make time for proper preparation — don’t rush the process.
  • Use accessible formats (easy-read, visual, verbal) to support understanding.
  • Start with the person’s goals, not the service’s paperwork.

🗣️ Involving People with Communication Needs

Involvement isn’t limited to verbal discussion. Think creatively:

  • Use visual aids, timelines, or symbols to show what’s being reviewed.
  • Include family, advocates, or key staff who know how the person communicates.
  • Be patient — people may need extra time to express themselves.

The goal is not to simplify the process for the provider — but to empower the individual.

In fact, when preparing a tender, showing how your service adapts to communication needs can be the difference between compliance and high scores. Our home care bid writing support demonstrates how to evidence inclusivity and person-centred practice clearly for commissioners.


🤝 Making Co-Production Real

Invite the person to co-design how the review happens. Ask:

  • Where would you like the review to take place?
  • Who do you want to be there?
  • How would you like to share your views?

Even small acts of choice can transform the experience from clinical to empowering.


📝 Recording Evidence of Involvement

Commissioners and CQC want to see clear, recorded examples of involvement. Good records show:

  • How the person shaped the discussion and decisions
  • What changes were made based on their views
  • Any barriers to participation — and how they were addressed

Use direct quotes or summaries of what was said, not just ‘X was present at review.’ For extra assurance, our proofreading & review service ensures your records and tender responses communicate these examples clearly, consistently, and persuasively.


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🚀 Need a Bid Writing Quote?

If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:

  • A clear scope of work
  • Estimated days required
  • A fixed fee quote
  • Any risks, considerations or quick wins
📄 Request a Bid Writing Quote →

🔁 Prefer Flexible Monthly Support?

If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.

  • Guaranteed hours each month (1, 2, 4 or 8 days)
  • Discounted day rates vs ad-hoc consultancy
  • Use time flexibly across bids, triage, library updates, renewals
  • One-month rollover (fair-use rules applied)
  • Cancel anytime before next billing date
Explore Monthly Retainers →

🚀 Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)


Explore the full Support Planning & Reviews series:


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd — bringing extensive experience in health and social care tenders, commissioning and strategy.

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