Financial Abuse in Care: How to Spot the Signs and Prevent It

Blog 3 of 6 in our mini-series on Understanding Types of Abuse in Social Care

Scroll down to the end of this post to explore the full series and catch up on previous blogs.


Financial abuse often hides in plain sight. It’s not always a stranger stealing money β€” it can involve family members, professionals, or care staff misusing influence or funds. Commissioners expect providers to show how financial safeguarding is woven into daily practice. When preparing bids, working with a domiciliary care bid writer ensures your evidence highlights robust controls, clear training, and transparent systems that protect people in their own homes.


πŸ’· What Financial Abuse Includes

  • Taking money or possessions without consent
  • Misuse of benefits, bank cards, or financial control
  • Forcing decisions through coercion or undue influence
  • β€œBorrowing” from a service user without documented agreement
  • Overcharging or double-billing for services

Financial abuse can be opportunistic or systemic β€” making prevention critical in care environments.


πŸ”’ How to Protect People

Strong providers demonstrate how they:

  • Implement clear policies for managing service user finances and personal budgets
  • Train staff on consent, capacity, and the Mental Capacity Act 2005
  • Use dual sign-off for cash handling, receipts, and purchases
  • Audit financial records regularly and involve advocates when appropriate
  • Provide families with transparent statements and transaction logs

For larger contracts, commissioners often look for evidence of separation between staff accounts and service user accounts β€” something a home care bid writer can frame effectively in tender responses.


πŸ“‘ What to Show in Your Tender

  • Clear separation of finances: show how you prevent conflicts of interest between staff and service users
  • Escalation protocols: detail how staff report, record, and escalate concerns of financial abuse
  • Direct payments and appointees: explain how your service supports safe use of personal budgets and benefits
  • Case examples: outline occasions where potential financial abuse was identified early and resolved

πŸ–ŠοΈ Strengthen Your Bid

Even with strong policies, poorly worded answers can cost marks. Our bid proofreading service for social care providers ensures your financial safeguarding evidence is consistent, persuasive, and aligned with commissioner expectations.


Explore the full series on Understanding Types of Abuse:


Written by Mike Harrison, Founder of Impact Guru Ltd β€” specialists in bid writing, strategy and developing specialist tools to support social care providers to prioritise workflow, win and retain more contracts.

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