Your Quality Assurance Framework β€” Why It Matters and How to Build One

Your quality assurance framework isn’t just about ticking boxes. It’s about building trust β€” with regulators, commissioners, and your own staff.


πŸ” Why It’s Important

A good QA framework gives confidence that:

  • You’re monitoring standards actively
  • Staff and service users are part of improvement
  • You have the capacity to reflect and adapt

πŸ“‹ What to Include in a QA Framework

  • Key quality domains (e.g. safety, experience, outcomes)
  • Tools for measuring (audits, feedback, data)
  • Review cycles and governance oversight
  • Links to staff performance and service user feedback

This is what both CQC and commissioners want to see β€” structure and action, not just aspiration.


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πŸš€ Need a Bid Writing Quote?

If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:

  • A clear scope of work
  • Estimated days required
  • A fixed fee quote
  • Any risks, considerations or quick wins
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If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.

  • Guaranteed hours each month (1, 2, 4 or 8 days)
  • Discounted day rates vs ad-hoc consultancy
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  • Cancel anytime before next billing date
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πŸš€ Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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