Why Your PBS Training Should Include Family Voices (Not Just Staff)

When was the last time your training featured someone’s mum? Or sibling, or partner, or best friend? If the answer is “never,” you’re missing a vital part of what makes Positive Behaviour Support (PBS) truly personal — the people who know the individual best.


🎥 Why Family Voices Matter in Training

PBS isn’t just about behaviour — it’s about relationships. And no one knows a person’s communication, routines, or preferences like their family. Including their stories and perspectives in training can help your team:

  • Understand behaviour in the context of a person’s life
  • Recognise signs of distress earlier
  • Appreciate family roles and concerns
  • Strengthen collaboration from day one

📹 How to Involve Families in PBS Videos and Training

You don’t need fancy equipment. Even simple video clips or quotes from families can bring your training to life. Try including:

  • Short interviews about what’s worked (and what hasn’t)
  • Real-life examples of progress and challenge
  • Personal definitions of ‘quality of life’ and what PBS means to them

Make sure participation is voluntary, informed, and respectful — and offer families the final say on what is shared.


📣 Show It in Your Tenders and Inspections

Including family voices in your training isn't just good practice — it's good evidence. Commissioners and inspectors look for:

  • Person-centred training content
  • Family co-production in staff development
  • Real-world insight in service improvement

Training is more than compliance — it’s your opportunity to prove that PBS runs through your culture, not just your paperwork.


🛠️ Build Stronger PBS With These Resources


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers


Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

⬅️ Return to Knowledge Hub Index

Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

⬅️ Return to Knowledge Hub Index

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