Why “We Have a Policy” Isn’t Enough — What Commissioners Actually Want
Too often, social care tender responses include phrases like “we follow our safeguarding policy” or “our recruitment policy is CQC-compliant.” These statements are safe — but vague.
Commissioners aren’t looking for reassurances. They’re looking for evidence. Evidence that your policies are:
- Actively used
- Regularly reviewed
- Understood by staff
🔁 Show Policy Implementation, Not Just Ownership
It’s not enough to say you have a policy. In your tender responses, explain:
- How policies are introduced at induction
- How managers monitor compliance in day-to-day practice
- What happens when policies are breached — and how learning is captured
These examples demonstrate that policies are living documents, not paperwork.
🛠️ Evidence Review and Governance
Strong services have review cycles. You might say:
- “Policies are reviewed every 12 months or following incidents.”
- “Reviews involve frontline staff, not just managers, to ensure relevance.”
- “Key changes are highlighted in staff meetings and added to training sessions.”
This positions your organisation as one that takes governance seriously.
🧠 Policies and Culture Go Hand-in-Hand
If your culture doesn’t reflect your policies, it will show — in audits, inspections, and poor scores. Use tenders to show how:
- Staff understand the “why” behind each policy
- There’s open discussion about improving policy and practice
- You’re proactive, not reactive, in policy development
💼 Rapid Support Products (fast turnaround options)
- ⚡ 48-Hour Tender Triage
- 🆘 Bid Rescue Session – 60 minutes
- ✍️ Score Booster – Tender Answer Rewrite
- 🧩 Tender Answer Blueprint
- 📝 Tender Proofreading & Light Editing
- 🔍 Pre-Tender Readiness Audit
- 📁 Tender Document Review
🚀 Need a Bid Writing Quote?
If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:
- A clear scope of work
- Estimated days required
- A fixed fee quote
- Any risks, considerations or quick wins
🔁 Prefer Flexible Monthly Support?
If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.
- Guaranteed hours each month (1, 2, 4 or 8 days)
- Discounted day rates vs ad-hoc consultancy
- Use time flexibly across bids, triage, library updates, renewals
- One-month rollover (fair-use rules applied)
- Cancel anytime before next billing date
🚀 Ready to Win Your Next Bid?
Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk
Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)