Why Policies Alone Won’t Win Your Domiciliary Care Tender


Policies are not the star of your tender — they’re the supporting cast. In domiciliary care bids, commissioners award points for how well you answer the questions, evidence your claims, and show you understand the local service needs. Policies are there to support this story — not to replace it.

If you want your next bid to hit the highest marks, our Domiciliary Care Bid Writing service can help shape responses that go beyond policy documents.


1) Policies are a reference, not a response

Submitting a Safeguarding Policy doesn’t tell commissioners how you actually protect people in practice. Instead:

  • Use policies to back up your operational examples
  • Reference them sparingly (“in line with our safeguarding policy”) rather than attaching them unprompted

2) Evidence scores higher than documents

A policy might state you do monthly supervisions — but where’s the proof? Bids score higher when you include:

  • Supervision compliance rates
  • Staff feedback scores from supervision surveys
  • Real case studies showing performance improvement

3) Tailor your narrative, not just your templates

Commissioners know the difference between generic policy text and a response that’s written for their tender. Align your answers with:

  • Their service specification and KPIs
  • Local demographics and needs
  • Any stated innovation or integration priorities

4) Keep policies accessible for inspection, not embedded in bids

If commissioners want to check your policies, they’ll ask. Don’t overload your submission with every document you own — it risks distracting from your core answers.


5) Integrate policies into your operational proof points

The most effective approach is to show how your policies translate into measurable results. Example:

“In line with our Medication Management Policy, we introduced double-checks for high-risk medications. This reduced administration errors from 3.1% to 0.4% over 6 months.”


Policies won’t win you the work on their own — but used wisely, they can strengthen a compelling, evidence-led bid. The key is to make them the backdrop, not the headline.


Want to make your bids stronger without drowning them in policy documents? Our tender review & proofreading service can help spot where you’re relying on paperwork instead of proof.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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