Why Monitoring Clarification Logs Helps You Understand Your Competition
🔍 Clarifications: More Than Just Admin
Many providers see clarification logs purely as administrative updates. But they also offer valuable intelligence about your competitors. What others are asking — or not asking — can tell you a lot about their understanding, strengths, and possible weaknesses.
💡 What Clarifications Can Reveal
- Knowledge Gaps — Repeated questions about basic requirements suggest some providers may not be fully prepared.
- Focus Areas — Questions about volumes, TUPE, or KPIs hint at competitor priorities or concerns.
- Strength of Competition — Few or no clarifications from others may signal stronger, more confident bidders — or less serious competition.
- Emerging Risks — Questions may expose areas of ambiguity you hadn’t considered, prompting you to adapt your bid.
✅ How to Monitor Clarifications Effectively
- Review every update promptly — don’t wait until submission deadline
- Note patterns in questions and commissioner responses
- Adapt your narrative where clarifications shift expectations
- Use insights to strengthen your pricing, mobilisation, or resourcing assumptions
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Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)