When Silence Speaks Volumes: Spotting the Warning Signs of a Closed Culture

If you haven’t had a safeguarding alert or whistleblowing report in months — are you confident that’s because everything is fine?

In reality, silence can signal something far more dangerous: a closed culture, where staff don’t feel safe to speak up, and issues go unreported.


🚩 Warning Signs to Look Out For

A ‘nothing to report’ culture might actually mean staff fear the consequences of reporting. Key signs include:

  • Very low levels of internal safeguarding or whistleblowing reports
  • Staff unable to name your safeguarding lead or policy
  • Managers reacting defensively to concerns
  • No lessons learned or changes made following past incidents

💬 What an Open Culture Looks Like

In a healthy, safe culture, staff:

  • Raise small concerns early, before they escalate
  • Feel confident they’ll be heard and supported
  • Trust that raising concerns won’t damage their job security

You should see regular reporting, review, and improvement — not a void.


📝 Show This in Your Tender

Commissioners aren’t impressed by “no concerns raised”. They want to see:

  • Evidence of ongoing reflection and improvement
  • Systems that actively encourage staff to speak up
  • Examples of learning from issues raised and how you fed that back to your team

Don’t let silence be misunderstood. Show that you’ve built a culture of trust, safety and transparency — because that’s what safeguarding really requires.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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