What to Include in a Governance Documents Pack for CQC and Tenders

Your governance documents shouldn’t be an afterthought. They’re the evidence behind your claims β€” the concrete proof that you lead well, monitor quality, and manage risk.


πŸ“ What Is a Governance Pack?

It’s a curated set of documents that demonstrates how your organisation is structured and led. You might be asked for it as part of:

  • CQC registration (especially for new providers)
  • Local authority or NHS tender submissions
  • Due diligence checks during contract award

πŸ“Œ What to Include

  • Governance Overview Statement β€” outlines your leadership and governance approach
  • Organisational Chart β€” shows roles, responsibilities, and reporting lines
  • Quality Assurance Framework β€” describes how you monitor and improve
  • Training Matrix β€” tracks staff competency and compliance
  • Risk Register or Summary β€” demonstrates proactive risk management
  • Meeting Schedule β€” evidence of ongoing governance oversight

This pack not only supports registration or contract compliance β€” it reinforces trust.


πŸ’‘ Tips for Use

  • Make sure documents are dated and up to date
  • Tailor the pack to the context (registration vs. tender)
  • Keep a single folder ready to share β€” digital or PDF

Too many providers scramble for this information when asked. Preparing now shows you’re serious about governance.


Written by Mike Harrison, Founder of Impact Guru Ltd β€” specialists in bid writing, strategy and developing specialist tools to support social care providers to prioritise workflow, win and retain more contracts.

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