What’s the Difference Between Policies and Method Statements in Social Care?
In social care, clear and well-structured documents are essential for compliance, inspections, and tenders. But many providers — especially smaller services — still struggle to understand the difference between policies and method statements, and when to use each.
This article breaks it down in simple, practical terms.
📜 What Is a Policy?
A policy sets out your organisation’s official position, expectations, and rules on a given topic. It tells staff, regulators, and stakeholders what you believe, how you operate, and the standards you uphold.
Examples of policies:
- Safeguarding Adults Policy
- Health & Safety Policy
- Medication Management Policy
- Equality, Diversity & Inclusion Policy
Policies are usually written in formal, authoritative language. They include references to legislation, CQC regulations, and best practice. Inspectors and commissioners expect to see these in place — they form part of your governance framework.
📝 What Is a Method Statement?
A method statement is more practical and operational. It describes how you deliver a specific aspect of care or business in practice. It’s a detailed account of your processes, staffing, risk controls, and quality measures.
Examples of method statements:
- Business Continuity & Emergency Planning
- Quality Assurance & Continuous Improvement
- Social Value Delivery
- Recruitment & Retention Strategies
Method statements are common in tenders and CQC evidence. They show how your organisation turns policy into practice.
✅ Key Differences at a Glance
| Policies | Method Statements |
|---|---|
| Set out rules and expectations | Describe specific actions and processes |
| Written in formal, governance style | Written in practical, operational tone |
| Refer to legislation, regulation, CQC | Reference practice models and KPIs |
| Form part of internal governance | Used for tenders, CQC evidence, audits |
🔍 Why Both Matter for CQC and Tenders
Both policies and method statements are valuable for demonstrating compliance, safety, and quality. However:
- Policies show you meet regulatory requirements.
- Method statements show you deliver on those requirements in practice.
Having both gives commissioners and inspectors confidence that you aren’t just ticking boxes — you’re delivering real, person-centred care with robust systems behind it.
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Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)