What Does Good Governance Look Like in a Tender Response?
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Good governance is one of the most powerful assurances you can offer a commissioner. It shows that your service is safe, well-led, and capable of learning from mistakes. But many providers fall short when trying to explain their governance model in a tender.
🧭 What Commissioners Are Looking For
Governance isn’t about corporate jargon. In tender responses, they want to see:
- Clear lines of accountability — who is responsible for what?
- Evidence of oversight — how is quality monitored and assured?
- Leadership involvement — how do directors stay informed and act on issues?
- Responsiveness — how does the organisation learn and improve?
📋 How to Describe It
You should explain your governance using specific structures and examples:
- Your governance framework or committee structure
- Meeting schedules and what’s reviewed (e.g. incidents, audits, risks)
- How learning from these meetings is shared with front-line teams
- Links to your quality assurance systems and compliance tools
Commissioners want to know: is your organisation in control of what’s happening — and how do you know?