What Commissioners Look for in Quality Questions (And How to Answer Them)

āœ… What Commissioners Look for in Quality Questions (And How to Answer Them)


šŸ” Why Quality Questions Matter

Quality questions make up a significant portion of your tender score. Commissioners use them to assess how well you deliver safe, effective, person-centred care aligned to their priorities. Strong responses to these questions are essential to secure contracts.


šŸ“‹ What Commissioners Want to See

  • Clarity: Clear, structured answers that address each part of the question.
  • Relevance: Responses tailored to the specific service, demographic, and commissioning priorities.
  • Evidence: Examples, data, feedback, and case studies that show impact.
  • Governance: Assurance that your systems support quality, safety, and compliance.
  • Outcomes: How your service delivers real, measurable benefits to people.

šŸ’” How to Strengthen Your Answers

Align responses to CQC Key Lines of Enquiry (Safe, Effective, Caring, Responsive, Well-Led). Use method statements to outline processes and demonstrate consistency. Back claims with evidence, not vague statements.


šŸ›ļø Bid Writing Support from Impact Guru

Need help strengthening your answers? Visit our Bid Writing for Social Care Providers page to see how we can help.


šŸ”‘ Final Thought

Strong answers to quality questions are the foundation of successful tenders. Clear, structured, and evidenced responses show commissioners you understand what matters most.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers.
Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing, strategy and developing specialist tools to support social care providers to prioritise workflow, win and retain more contracts.

ā¬…ļø Return to Knowledge Hub Index

šŸ”— Useful Tender Resources

āœļø Service support:

šŸ” Quality boost:

šŸŽÆ Build foundations: