What Commissioners Look for in Quality Questions (And How to Answer Them)

πŸ” Why Quality Questions Matter

Quality questions make up a significant portion of your tender score. Commissioners use them to assess how well you deliver safe, effective, person-centred care aligned to their priorities. Strong responses to these questions are essential to secure contracts.


πŸ“‹ What Commissioners Want to See

  • Clarity: Clear, structured answers that address each part of the question.
  • Relevance: Responses tailored to the specific service, demographic, and commissioning priorities.
  • Evidence: Examples, data, feedback, and case studies that show impact.
  • Governance: Assurance that your systems support quality, safety, and compliance.
  • Outcomes: How your service delivers real, measurable benefits to people.

πŸ’‘ How to Strengthen Your Answers

Align responses to CQC Key Lines of Enquiry (Safe, Effective, Caring, Responsive, Well-Led). Use method statements to outline processes and demonstrate consistency. Back claims with evidence, not vague statements.


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Need help strengthening your answers? Visit our Bid Writing for Social Care Providers page to see how we can help.


πŸ”‘ Final Thought

Strong answers to quality questions are the foundation of successful tenders. Clear, structured, and evidenced responses show commissioners you understand what matters most.


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πŸš€ Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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