Using Outcomes to Shape Person-Centred Plans in ABI Support

Outcomes are the link between person-centred planning and real-life change in acquired brain injury services. Without clear outcomes, plans risk becoming descriptive rather than purposeful. Commissioners and inspectors expect providers to demonstrate how outcomes guide support, inform review and evidence impact over time.

This article explores outcomes-led planning in ABI services. It should be read alongside Outcomes-Focused & Goal-Led Support and Person-Centred Planning & Strengths-Based Support.

What outcomes mean in ABI contexts

ABI outcomes should reflect recovery, stability, independence, participation and quality of life, not just task completion.

Commissioner and inspector expectations

Expectation 1: Clear, measurable outcomes. Inspectors expect outcomes to be specific and meaningful.

Expectation 2: Review and learning. Commissioners expect outcomes to be reviewed and adapted over time.

Operational example 1: Translating goals into outcomes

An ABI service converted broad goals into staged outcomes with clear indicators of progress.

Using outcomes to guide daily support

Outcomes should shape routines, staffing focus and risk decisions.

Operational example 2: Outcome-led shift planning

A provider linked daily support tasks directly to outcome objectives, improving consistency.

Reviewing outcomes as needs change

Outcomes should evolve alongside recovery or deterioration.

Operational example 3: Time-bound outcome reviews

A service scheduled outcome reviews every 12 weeks, enabling timely adjustment.

Evidencing impact to commissioners and CQC

Providers should evidence:

  • Outcome progression over time
  • Links between outcomes and support
  • Learning from unmet outcomes

Outcomes as the engine of person-centred planning

In ABI services, outcomes give planning direction and credibility. Providers that embed outcomes demonstrate mature, accountable practice.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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