Using Digital Tools to Support Mental Health Self-Management
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Digital self-management tools are increasingly embedded within community mental health services as part of recovery-focused support. Commissioners expect providers to demonstrate how digital tools empower people to manage their mental health while remaining safely supported.
This approach supports mental health outcomes and recovery and aligns with person-centred planning by enabling individuals to take greater ownership of their wellbeing.
What digital self-management tools include
Digital self-management tools are designed to support people outside of scheduled contact. Common examples include:
- mood and wellbeing tracking applications
- digital relapse prevention plans
- guided coping and grounding resources
These tools are most effective when embedded within a wider support framework.
How self-management tools are used day to day
In practice, providers introduce digital tools as part of assessment or support planning. Day-to-day use often involves:
- regular check-ins linked to digital data
- reviewing trends during planned reviews
- adjusting support based on engagement and feedback
This ensures tools remain relevant rather than becoming unused add-ons.
Balancing independence with safety
Commissioners expect providers to strike a balance between promoting independence and managing risk. Strong models demonstrate:
- clear guidance on when to seek additional support
- integration with wider risk management processes
- regular review of tool effectiveness
Self-management is not a substitute for professional oversight.
Supporting engagement and accessibility
Not everyone engages with digital tools in the same way. Providers should evidence:
- choice of tools and formats
- support to build confidence using digital resources
- alternative options for people who prefer non-digital support
This supports inclusive, personalised care.
Governance and outcome measurement
Commissioners increasingly expect providers to measure the impact of self-management tools. This may include:
- engagement rates and sustained use
- changes in self-reported wellbeing
- reduced reliance on crisis interventions
Data should be used to inform continuous improvement.
Why commissioners value digital self-management
Digital self-management supports recovery, reduces dependency and helps services use resources more effectively. Providers who can evidence structured, supported self-management are better positioned in commissioning and tender evaluations.
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