Using Case Studies to Evidence Outcomes in Social Care

πŸ” Why Case Studies Matter in Tenders

Commissioners want reassurance that your service delivers real, measurable outcomes for the people you support. While data is important, case studies bring these outcomes to life β€” turning numbers into stories and showing how your service makes a difference on an individual level.


πŸ“‹ What Makes a Strong Case Study?

  • Clearly outline the individual’s starting point and support needs
  • Describe the intervention or approach your service provided
  • Highlight the positive outcomes achieved, linked to wellbeing, independence, or quality of life
  • Connect the outcomes to your service values, CQC standards, and commissioner priorities
  • Keep it anonymised but authentic β€” no need to use real names

Short, focused case studies often have more impact than long narratives.


πŸ’‘ Examples of Good Practice

For domiciliary care, a case study might show how your service supported someone to regain independence after hospital discharge, reducing reliance on care. For learning disability services, it might show how communication tools improved engagement and reduced behaviours of concern.


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Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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