Turning Near Misses into Learning Opportunities in Social Care

Near misses are incidents that almost caused harm — but didn’t. They’re often overlooked. But in tenders and inspections, showing how you learn from them can set your service apart.


🚨 Why Near Misses Matter

A near miss reveals a gap in your system. Maybe it was a medication error caught at the last second, or a fall narrowly avoided. Learning from that moment is your chance to prevent future harm.

In tenders, you could describe how your team:

  • Reports and logs near misses alongside actual incidents
  • Reviews them in team meetings to spot patterns
  • Updates care plans or protocols in response

📊 Building a Culture That Values Learning

Staff need to feel safe to report near misses. That means:

  • No blame — focus on what went wrong, not who did it
  • Clear reporting channels and supportive management
  • Celebrating learning, not hiding mistakes

Highlighting this culture shows commissioners you’re proactive, not reactive.


📝 Tender Tip

If you’ve made service improvements based on near misses — talk about them. Even small changes (like clearer signage, safer storage, or updated rota checks) show that you take potential risks seriously.


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Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd — bringing extensive experience in health and social care tenders, commissioning and strategy.

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