Top Mistakes to Avoid in Social Care Tender Submissions
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What Not to Do in a Social Care Tender Submission
Submitting a tender for a social care contract is a high-stakes process β often with only one chance to get it right. Yet many excellent providers lose marks or fail to pass initial scoring because of common and avoidable mistakes.
Hereβs what to watch out for β and how to fix it.
β 1. Reusing Generic Responses
Copy-pasting old answers without tailoring them to the new specification is one of the quickest ways to lose marks. Commissioners want to see that you understand their local context and specific service requirements.
- βοΈ Fix it: Rewrite each answer to match the tender question and use local references, demographics, and outcomes.
β 2. Missing or Weak Evidence
Stating what you will do isnβt enough β you need to show how youβve done it before or how youβll measure it in future. Unsupported claims donβt score well.
- βοΈ Fix it: Include data, feedback, KPIs, inspection results, or case studies to prove your approach works.
β 3. Ignoring the Evaluation Criteria
Many bids focus on what the provider thinks is important β not what the commissioner is asking. This leads to off-topic answers that miss the mark.
- βοΈ Fix it: Read the evaluation criteria carefully and structure your response to match every point.
β 4. Writing Too Much or Too Little
If the word limit is 500 words and you write 800, you risk disqualification. If you write 100, youβre probably not answering in enough depth.
- βοΈ Fix it: Stick to the word count, use clear headings, and be concise but comprehensive.
β 5. Overlooking Policies and Attachments
Even a strong written answer can be undermined if your policies are out of date, inconsistent, or missing. This can affect pass/fail scoring.
- βοΈ Fix it: Update your safeguarding, recruitment, business continuity and quality assurance documents regularly β and label them clearly.
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Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk
Updated for Procurement Act 2023 β’ CQC-aligned β’ BASE-aligned (where relevant)