The Tender That Gave Me Goosebumps (And Why That’s a Sign You’ll Score Well)

Sometimes I read a tender response and I pause. Not because something is missing — but because something is deeply present. I’ve just read a story or a sentence that gives me goosebumps. That rare moment where the words on the page connect with something much deeper: purpose, people, and pride.

Tender writing is often treated like a technical exercise — follow the question, reference a policy, include a process. But the bids that truly stand out do something more. They make people feel.


💡 Why Emotional Connection Matters

  • It cuts through the noise. Evaluators read hundreds of similar answers. A response that sparks real feeling is remembered — and often scored more generously.
  • It humanises your service. When you describe the lived experience of someone you’ve supported, you bring your service to life.
  • It shows culture, not just compliance. Tender panels want to know what kind of provider you are — not just what you do, but how you do it.

✨ How to Write for Impact (Not Just Information)

Think about the moments you’re proud of. The times your team went above and beyond. Then:

  • Use storytelling: Share a brief, anonymised case study with heart and outcome.
  • Include real voices: A line from a service user or family member carries weight.
  • Connect to values: Show how your team’s values translate into action.

❌ Don’t Overdo It

Emotion works best when it’s authentic. Overly dramatic or flowery language can backfire. Aim for honesty, clarity, and humanity — that’s the winning balance.


📌 Final Thought

You can be factual and still be moving. You can be structured and still be human. The best tenders make space for both — and that’s what sets them apart.


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🚀 Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd — bringing extensive experience in health and social care tenders, commissioning and strategy.

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