The One Thing Most Providers Forget in Tender Interviews

Youโ€™ve rehearsed answers, memorised KPIs, and briefed your team. But thereโ€™s one crucial element many providers still forget in tender interviews:

๐Ÿ’ฌ The Human Connection


๐Ÿ‘ฅ Commissioners Want to See the Real You

Tender interviews arenโ€™t just about checking whatโ€™s in your written bid. Theyโ€™re about getting a feel for who you are as a provider โ€” your culture, leadership, and care ethos.

Commissioners ask themselves: โ€œWould I trust this team with our service users?โ€


๐Ÿค Show Emotion, Not Just Data

  • Donโ€™t hide behind the bid: Speak from experience, not from the page.
  • Share your motivation: Why do you care about this work? Why this service?
  • Bring real examples to life: Let commissioners see the people behind the process.

๐ŸŽฏ Itโ€™s Not About Being Polished โ€” Itโ€™s About Being Genuine

Panels remember passion, clarity, and warmth more than flawless delivery. If your service is about dignity, empowerment, or inclusion, make that visible in how you speak and behave.

Let your values speak through your tone, not just your words.


๐Ÿ“ Final Tip: End on a Human Note

If you're invited to give a closing statement, finish with something real and personal โ€” a short story, a principle that guides you, or a reason you care deeply about the work. Itโ€™s your final chance to leave a lasting impression.


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๐Ÿš€ Ready to Win Your Next Bid?

Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk

Updated for Procurement Act 2023 โ€ข CQC-aligned โ€ข BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd โ€” bringing extensive experience in health and social care tenders, commissioning and strategy.

โฌ…๏ธ Return to Knowledge Hub Index

๐Ÿ”— Useful Tender Resources

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