The Heart of PBS: Why Values Matter More Than Techniques

Positive Behaviour Support (PBS) isn’t defined by techniques — it’s defined by values. You can’t deliver PBS unless your service culture respects people’s rights, promotes dignity, and sees behaviour as communication.


🧭 The Core Principles of PBS

  • ⭐ Promoting quality of life, not just reducing behaviours
  • 🧠 Understanding behaviour as meaningful, not disruptive
  • 💬 Seeing communication behind every behaviour
  • 🤝 Building trust and positive relationships
  • 📉 Reducing restrictive interventions

These values should underpin every support plan, staff interaction, and strategic decision. PBS isn’t a toolkit you apply — it’s a culture you live.


🎯 What Commissioners Look For

In tenders, it’s not enough to list techniques like ABC charts or proactive strategies. Commissioners want to know:

  • That your values are embedded in training and supervision
  • That your staff understand human rights and communication needs
  • That your model is co-produced and trauma-informed

Start with values — then build your strategies around them.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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