News

Recruitment, Retention and Workforce Stability ...

Recruiting and retaining skilled staff is one of the greatest challenges in older people’s services. This article explores practical workforce strategies that improve stability, continuity and care quality while meeting...

Training, Supervision and Practice Competence i...

Training and supervision are essential to maintaining safe, confident and competent practice in older people’s services. This article explores how providers structure learning, supervision and oversight to meet commissioner and...

Staffing Continuity and Skill Mix in Older Peop...

Staffing continuity and appropriate skill mix are critical to delivering safe, dignified and person-centred care for older people. This article explores how providers design workforce models that balance consistency, competence...

Supervision, Appraisal and Practice Assurance i...

Effective supervision and appraisal in older people’s services are essential to maintaining safe, consistent and person-centred care. This article explores how providers design supervision frameworks that support staff wellbeing, evidencing...

Training vs Competence in Older People’s Servic...

Training alone does not guarantee safe care in older people’s services. This article explains the difference between training and competence, how to evidence real-world capability, and what commissioners and CQC...

Using Agency, Bank and Temporary Staff Safely i...

Agency and temporary staff are often unavoidable in older people’s services, but they introduce real risks if poorly governed. This article explains how to use agency and bank staff safely,...