Using Digital Audit Evidence to Support Commissioning and Contract Assurance
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Digital audit evidence plays a growing role in commissioning assurance and contract monitoring. Local authorities and NHS partners expect providers to demonstrate control over data quality, compliance and improvement. Strong digital audit arrangements support working with commissioners and reinforce robust quality assurance and auditing frameworks.
What Commissioners Look For
Commissioners seek assurance that providers understand their own risks and performance.
Digital audit outputs provide objective evidence.
Operational Example: Performance Reporting
A domiciliary care provider used digital audit reports to evidence missed calls, care plan updates and medication compliance.
This strengthened quarterly contract reviews.
Reducing Assurance Burden
Well-structured digital audit data reduces repeated information requests.
This saves time for both providers and commissioners.
Risk-Based Contract Monitoring
Commissioners increasingly use risk-based approaches to monitoring.
Providers with strong digital audit evidence are viewed as lower risk.
Governance and Accountability
Audit evidence should clearly identify ownership and escalation routes.
This reassures commissioners about organisational control.
Safeguarding and Incident Assurance
Digital audit evidence around safeguarding alerts and incident follow-up is closely scrutinised.
Timeliness and learning are key.
Supporting Re-Procurement and Extensions
Audit evidence often informs decisions on contract extensions or re-procurement outcomes.
Key Takeaway for Providers
Using digital audit evidence proactively strengthens commissioner trust and supports long-term contractual stability.
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