Supporting Expressive Communication and Word-Finding Difficulties in ABI

Many people with acquired brain injury understand what they want to say but struggle to express it. Word-finding difficulties, slowed speech and disrupted sentence structure can affect confidence, emotional regulation and informed consent. Commissioners and inspectors expect ABI services to adapt communication so individuals are not disadvantaged by expressive impairment.

This article explores expressive communication support in ABI services. It should be read alongside Communication, Neuro-Accessibility & Support Strategies and Person-Centred Planning & Strengths-Based Support.

How expressive communication is affected by ABI

Expressive difficulties may include word-finding pauses, reduced fluency, incorrect word choice or difficulty sequencing speech.

Impact on consent and decision-making

When expression is impaired, people may appear to agree without fully expressing preferences or concerns.

Commissioner and inspector expectations

Expectation 1: Supported expression. Inspectors expect services to enable people to express views in accessible ways.

Expectation 2: Evidence of understanding. Commissioners expect providers to evidence how expression barriers are addressed.

Operational example 1: Supported expression tools

An ABI service introduced picture prompts, keyword cards and alternative response formats.

Allowing time and reducing pressure

Rushing communication increases frustration and withdrawal.

Operational example 2: Communication pacing guidance

Staff were trained to pause, wait and avoid completing sentences prematurely.

Managing emotional impact

Expressive difficulty can trigger embarrassment, anger or avoidance.

Operational example 3: Confidence-building strategies

Providers used positive reinforcement and structured turn-taking to build confidence.

Evidencing expressive communication support

Providers should evidence:

  • Use of alternative communication formats
  • Staff pacing and support techniques
  • Improved participation in decisions

Why expressive support matters

Supporting expression protects autonomy, dignity and informed choice.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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