Supported Living Service Models: What Commissioners Expect in 2026–2029

Supported Living is evolving rapidly, with commissioners expecting clearer models, stronger outcomes and demonstrable best practice. If you're preparing for an upcoming tender or refreshing service design, it helps to understand how the core models fit within modern commissioning frameworks. For deeper practical guidance, you can also explore Transitions and PBS in Supported Living.

The Core Supported Living Service Models

1. Solo (1:1) Supported Living

Generally used for individuals with higher risks, significant trauma histories or autism with high sensory needs. Commissioners increasingly want to see:

  • A clear progression plan that avoids “forever 1:1”.
  • Positive Risk-Taking frameworks.
  • Evidence of PBS leadership from the start.

2. Clustered Supported Living

Several self-contained flats within a single building or small site, sharing staff presence or facilities. Best practice includes:

  • Flexible staffing — ability to move from solo to shared hours.
  • Peer networks and social inclusion opportunities.
  • Clear boundaries between tenants’ private space and shared support.

3. Dispersed Supported Living

People live in separate homes within the same local area, supported by one team. Commissioners value dispersed models because they:

  • Promote ordinary community living.
  • Allow natural friendships and neighbourhood roles.
  • Are cost-efficient with strong rota planning.

4. Peripatetic or “Floating” Support

Staff travel between properties, typically where people have lower support needs. Good models show:

  • Outcome-focused visits rather than time-and-task scheduling.
  • Digital systems enabling rapid review and escalation.
  • Strong links with housing and community networks.

Blended & Specialist Models

Modern commissioning increasingly mixes models, including:

  • Mixed-need clusters with specialist autism flats.
  • Complex step-down models bridging inpatient discharge and long-term independence.
  • Short-term enablement flats supporting assessment and progression.

What “Good” Looks Like in 2026–2029

Across all models, commissioners consistently look for:

  • A PBS-led culture.
  • Outcome-focused support planning.
  • Housing-provider partnership evidence.
  • Realistic progression pathways.
  • Safe but enabling risk management.

Providers who clearly articulate their model — and show how it adapts around each person — consistently score higher in Supported Living tenders.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd — bringing extensive experience in health and social care tenders, commissioning and strategy.

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