Staff Training: What Commissioners Want to See
Commissioners aren’t just checking whether your staff are trained — they’re looking at how well your training is delivered, embedded, and evaluated. It’s not about certificates. It’s about capability.
🎯 Training Must Be Role-Specific
General training lists won’t score you points. You need to explain how your training is:
- Tailored to different roles and responsibilities
- Updated regularly in line with evidence and best practice
- Linked to induction, CPD, and staff supervision
Commissioners want to see relevance — not just completion.
🔁 Training Must Be Refreshed and Reviewed
Describe how often training is refreshed and how this is tracked. Strong responses often include:
- Automated training records and dashboards
- Annual training plans linked to service developments
- Staff feedback used to improve training sessions
It shows you’re serious about improvement, not just compliance.
📊 Evidence of Impact
The best training responses show impact. For example:
- How safeguarding training reduced incident reporting errors
- How communication training improved outcomes for people with learning disabilities
- How refresher training was added after audit findings
Commissioners want proof that your training is making a difference.
💼 Rapid Support Products (fast turnaround options)
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- 📁 Tender Document Review
🚀 Need a Bid Writing Quote?
If you’re exploring support for an upcoming tender or framework, request a quick, no-obligation quote. I’ll review your documents and respond with:
- A clear scope of work
- Estimated days required
- A fixed fee quote
- Any risks, considerations or quick wins
🔁 Prefer Flexible Monthly Support?
If you regularly handle tenders, frameworks or call-offs, a Monthly Bid Support Retainer may be a better fit.
- Guaranteed hours each month (1, 2, 4 or 8 days)
- Discounted day rates vs ad-hoc consultancy
- Use time flexibly across bids, triage, library updates, renewals
- One-month rollover (fair-use rules applied)
- Cancel anytime before next billing date
🚀 Ready to Win Your Next Bid?
Chat on WhatsApp or email Mike.Harrison@impact-guru.co.uk
Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)