Safeguarding, Consent and Capacity in Moving and Handling Support for Adults with Physical Disabilities

Moving and handling support sits at the intersection of safety, consent and human rights. In physical disability services, decisions about how someone is moved, supported or assisted directly affect autonomy and dignity. Where consent and capacity are not properly considered, even well-intentioned practice can become restrictive or unsafe. Commissioners and inspectors increasingly scrutinise how providers balance safeguarding duties with respect for individual choice.

This article explores safeguarding, consent and capacity in moving and handling support. It should be read alongside Safeguarding Culture & Leadership and Just Enough Support & Least Restrictive Practice.

Consent and moving and handling

Consent should be actively sought for moving and handling support, even where routines are well established. Assumptions can quickly undermine dignity and trust.

Where capacity fluctuates, staff must be confident in assessing and recording consent appropriately.

Commissioner and inspector expectations

Two expectations are consistently applied:

Expectation 1: Clear evidence of consent or best interests. Inspectors expect providers to document how consent is obtained or how best-interest decisions are made.

Expectation 2: Least restrictive handling methods. Commissioners expect providers to evidence that handling approaches respect autonomy and are proportionate.

Capacity considerations in physical disability services

Many people with physical disabilities have full capacity but may rely on others for movement. Providers must avoid conflating physical support needs with lack of capacity.

Operational example 1: Challenging assumptions about capacity

A service reviewed handling practice where staff routinely made decisions without consultation. Training reinforced capacity principles, restoring choice and confidence.

Safeguarding risks linked to handling practice

Poor handling practice can increase risk of injury, distress or loss of dignity. Equally, overly restrictive handling may constitute neglect or emotional harm.

Operational example 2: Addressing distress during transfers

Following concerns about distress during transfers, a provider revised practice to allow more time and choice, reducing safeguarding risk.

Best-interest decisions and review

Where best-interest decisions are required, they should be proportionate, recorded and reviewed regularly, with a focus on restoring autonomy.

Operational example 3: Reviewing best-interest restrictions

A provider introduced review dates for restrictive handling agreed in best interests, ensuring restrictions were not left in place indefinitely.

Governance and assurance

Providers should evidence safeguarding and consent through:

  • Capacity and consent documentation audits
  • Observed practice focused on dignity
  • Management oversight of restrictive handling

Protecting rights through everyday practice

In physical disability services, safeguarding is embedded in everyday moving and handling practice. Providers that respect consent and capacity while managing risk are better placed to evidence quality, rights-based care and inspection readiness.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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