Reporting Concerns Isn’t Enough — How You Respond Matters

Safeguarding reporting is a legal duty — but it’s also a moral one. Simply recording concerns isn’t enough. What you do next defines the quality of your care and the safety of the people you support.


📋 A Process That Leads Somewhere

Commissioners aren’t just looking for a written process. They want to know it’s followed, understood and regularly updated. Your method statement should explain how you:

  • Record concerns promptly and accurately
  • Escalate in line with local safeguarding procedures
  • Keep the person at the centre of the process

📞 Who Gets Told — and When?

One weak link in the chain can undermine your entire safeguarding response. Detail how your service ensures:

  • Staff know when to report and who to tell
  • There are clear thresholds for referral
  • Information is shared lawfully, not withheld out of fear

✅ Actions Speak Louder Than Policies

Tell commissioners what happens after a report:

  • Is the person supported through the process?
  • Is there a review or debrief for staff involved?
  • Do you learn and adapt systems as a result?

It’s these practical steps that protect people — not just having a file marked “safeguarding”.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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