Managing Step-Up and Step-Down Within Learning Disability Pathways

Step-up and step-down arrangements are a core feature of effective learning disability pathways. They allow support to increase or reduce in response to need without triggering unnecessary placement change.

This approach is fundamental to learning disability service models and pathways and links closely to risk management and safeguarding. Commissioners expect providers to demonstrate how these processes operate safely and consistently.

What step-up and step-down mean in practice

Step-up support may involve temporary increases in staffing, specialist input or environmental adjustments. Step-down typically involves gradual reductions once risks stabilise or skills develop.

The key principle is proportionality rather than permanence.

Triggers for stepping support up or down

Common triggers include:

  • changes in health or mental wellbeing
  • significant life events or transitions
  • increased independence or skill development

Clear triggers reduce subjective decision-making.

Governance and decision-making

Effective step-up and step-down processes are underpinned by robust governance. Providers should have:

  • defined decision-making authority
  • multidisciplinary input where appropriate
  • clear recording and review processes

This protects individuals and staff alike.

Involving individuals and families

Changes in support intensity must be communicated clearly. Individuals and families should understand:

why changes are proposed, how long they may last, and how concerns can be raised.

Transparency supports trust and reduces anxiety.

Commissioner expectations and assurance

Commissioners expect evidence that step-up arrangements do not become default long-term increases. Providers should demonstrate:

  • clear review points
  • planned exit strategies
  • outcome-focused evaluation

This reassures commissioners that pathways remain purposeful.

Benefits of well-managed step-up and step-down

When managed well, these processes reduce crisis escalation, improve outcomes and support sustainability.

They also allow providers to respond confidently to complexity without defaulting to placement change.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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