Managing Self-Neglect and Risk in Acquired Brain Injury Services

Self-neglect is one of the most complex safeguarding issues in acquired brain injury services. Cognitive impairment, reduced insight and executive dysfunction can lead to behaviours that place individuals at serious risk while still expressing a desire for autonomy. Commissioners and inspectors expect providers to demonstrate how self-neglect is identified and managed lawfully.

This article explores how ABI services can respond to self-neglect. It should be read alongside Safeguarding, Capacity, Risk & Vulnerability and Positive Risk-Taking & Risk Enablement.

Understanding self-neglect in ABI

Self-neglect may include poor nutrition, unsafe environments or refusal of support.

Commissioner and inspector expectations

Expectation 1: Clear assessment. CQC expects providers to evidence how self-neglect has been assessed.

Expectation 2: Proportionate intervention. Commissioners expect responses to balance safety and rights.

Operational example 1: Environmental neglect

A service identified risks linked to unsafe living conditions and implemented gradual support.

Capacity and self-neglect

Capacity assessments must relate to specific decisions linked to self-neglect.

Operational example 2: Refusal of personal care

Staff assessed capacity and explored less restrictive alternatives.

When safeguarding escalation is required

Persistent or escalating harm may require formal safeguarding action.

Operational example 3: Multi-agency safeguarding response

A provider escalated concerns to safeguarding following repeated incidents.

Evidencing lawful responses to self-neglect

Providers should evidence:

  • Decision-specific capacity assessments
  • Risk management plans
  • Multi-agency engagement records

Why this matters

Effective responses protect individuals while upholding legal rights.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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