Managing Behavioural Change Linked to Cognitive Impairment in ABI Services

Behavioural change following acquired brain injury is frequently misunderstood. What may appear as resistance, aggression or non-compliance is often the result of cognitive overload, reduced insight or difficulty processing information. Commissioners and inspectors expect ABI services to demonstrate a clear link between cognitive impairment and behavioural support strategies.

This article focuses on managing behavioural change linked to cognition in ABI services. It should be read alongside Cognition, Behaviour & Executive Function Support and Workforce, Skill Mix & Practice Competence.

Why behaviour changes after ABI

Cognitive impairments such as reduced attention, memory loss and slowed processing can trigger frustration, anxiety and dysregulation.

Behaviour as a response, not a choice

Effective services treat behaviour as a response to unmet cognitive need rather than wilful misconduct.

Commissioner and inspector expectations

Expectation 1: Functional behaviour understanding. Inspectors expect providers to understand why behaviour occurs.

Expectation 2: Proportionate responses. Commissioners expect behaviour to be managed without unnecessary restriction.

Operational example 1: Behavioural formulation tools

An ABI service introduced formulation tools linking behaviour to cognitive triggers and environmental factors.

Consistency across staff teams

Inconsistent responses increase distress and escalate behaviour.

Operational example 2: Agreed behavioural responses

Providers developed shared response plans to ensure staff reacted consistently to behaviour.

Reducing escalation and restrictive practices

Early intervention and environmental adjustment reduce the need for reactive measures.

Operational example 3: Sensory and pacing adjustments

Services adjusted routines and environments to reduce cognitive overload.

Evidencing good practice in inspection

Providers should evidence:

  • Behavioural analysis linked to cognition
  • Staff guidance and training
  • Reduced incidents over time

Behaviour support as cognitive support

When behaviour is understood cognitively, outcomes improve and risk reduces.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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