Look Closer: The Hidden Causes of Behaviour in PBS

In PBS, we’re not trying to manage behaviour — we’re trying to understand what’s causing it. That starts with looking at the bigger picture: the environment, routines, relationships, and communication needs.


🔍 Look Beyond the Behaviour

Behaviour is rarely random. It’s often a response to:

  • Unmet needs or sensory distress
  • Confusing or overwhelming environments
  • Lack of control or choice in daily routines

If we respond only to the behaviour, we miss the opportunity to address the cause.


🧩 Use the ABC Framework

Train your team to identify:

  • Antecedents — what happened before?
  • Behaviour — what exactly occurred?
  • Consequences — what was the result?

This approach helps staff become detectives, not disciplinarians — and makes support more proactive.


📄 In Tender Responses

Commissioners want to see:

  • How your team investigates behavioural patterns
  • How you reduce triggers through person-centred planning
  • Real examples of reducing incidents by changing support

This shows you’re not just reacting — you’re learning and improving support continuously.


Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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