Least Restrictive Practice and Over-Support: How Providers Avoid Creating Dependency
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Over-support can be as damaging as under-support. While often well-intentioned, excessive assistance can erode skills, confidence and independence, creating dependency that conflicts with person-centred care principles. Least restrictive practice requires providers to actively challenge this risk.
This article complements broader governance and quality discussions within the Knowledge Hub, including Recording & Evidencing Person-Centred Care and Support Planning & Reviews.
Understanding Over-Support as a Restrictive Practice
Over-support becomes restrictive when it removes choice, control or opportunity. Examples include completing tasks someone could reasonably attempt, maintaining unnecessary supervision, or discouraging activities due to perceived risk.
CQC increasingly expects providers to recognise this as a quality concern, particularly where outcomes stagnate.
Operational Example: Task Completion Versus Skill Development
A service supporting adults with autism identified staff routinely completing household tasks to save time. A shift to coaching and graded support increased independence and reduced frustration, with progress tracked through weekly outcome notes.
Balancing Safety With Enablement
Providers must demonstrate that support reductions are planned, monitored and reversible. Least restrictive practice is about proportionality, not rigidity.
Key mechanisms include:
- Trial periods with clear review points
- Enhanced supervision during transition
- Contingency plans if risk increases
Inspector and Commissioner Expectations
Inspectors look for evidence that providers actively question why support remains at its current level. Commissioners expect value for money alongside outcomes.
This includes:
- Rationale for ongoing 1:1 or 2:1 support
- Evidence of skills development programmes
- Regular review of restrictive elements
Operational Example: Reducing Continuous Supervision
A provider reduced overnight waking staff to sleep-in support following a sustained reduction in incidents. The decision was supported by incident trend analysis, staff training and family consultation.
Governance and Review
Effective providers embed least restrictive practice into governance through audits, supervision and management review. This ensures consistency across teams and prevents drift back to over-support.
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