Internal Audits: What Commissioners Expect to See in Tenders

If your tender says, β€œWe carry out regular audits,” you’re not alone. But if it doesn’t say how often, who does them, what tools are used or what you do with the findings β€” you’re missing the opportunity to demonstrate robust quality assurance.


πŸ“… Frequency and Format

Commissioners want evidence of:

  • Planned audits (monthly, quarterly, themed)
  • Structured tools or templates aligned to CQC domains
  • Rotation across different areas (e.g. care plans, medicines, safeguarding, infection control)

πŸ‘₯ Who Leads and Who’s Involved

Audits shouldn’t just be β€œdone by the manager.” Your bid should show:

  • Named responsibility for audits and oversight
  • Staff involvement in gathering evidence or completing audits
  • Feedback from people using the service built into the process

πŸ” Follow-Up and Improvement

Commissioners look for clear audit cycles:

  • Findings reviewed by leadership and followed up
  • Action plans with named leads and deadlines
  • Trends used to inform training and supervision

Don’t just say you audit. Show that your audits improve quality β€” and how.


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Updated for Procurement Act 2023 β€’ CQC-aligned β€’ BASE-aligned (where relevant)


Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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