Information Sharing and Data Governance With ICBs in Mental Health Services

Effective partnership working with ICBs and NHS Trusts depends heavily on timely, lawful and secure information sharing. Poor data governance can undermine otherwise strong system relationships and create significant clinical and reputational risk.

This issue sits at the intersection of quality governance and digital and remote support. Commissioners expect providers to demonstrate mature, well-governed approaches to information sharing.

Why information sharing is critical to system working

Integrated mental health delivery relies on professionals having access to the right information at the right time. Without this:

  • risk assessments may be incomplete
  • duplication of assessments increases
  • care coordination breaks down

Commissioners see effective data sharing as a safety issue, not just an administrative one.

Legal and regulatory foundations

Providers must ensure information sharing is grounded in:

  • GDPR and Data Protection Act compliance
  • clear lawful bases for processing
  • robust consent and transparency processes

Partnership working does not dilute individual organisational responsibility.

Information sharing agreements in practice

Strong providers use formal agreements to set expectations, including:

  • what data is shared and when
  • who has access to shared information
  • how breaches or concerns are managed

These agreements support consistency and reduce ambiguity.

Operational information flows

Day-to-day information sharing may involve:

  • shared referral and triage information
  • updates following MDT discussions
  • escalation of emerging risks

Providers should be able to explain how information flows across services.

Digital systems and interoperability

Commissioners increasingly expect providers to demonstrate:

  • secure digital care record systems
  • controlled access for partner organisations
  • plans to improve interoperability over time

Workarounds may be tolerated temporarily, but not indefinitely.

Managing risk and assurance

Effective data governance includes:

  • regular audits of information sharing practice
  • incident reporting and learning
  • clear leadership accountability

This reassures commissioners that information risks are actively managed.

Why data governance affects commissioner confidence

Providers with strong data governance are more likely to be trusted partners. This influences:

  • system integration decisions
  • future digital investment
  • long-term partnership opportunities

Information governance maturity is now a key system capability.


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Written by Impact Guru, editorial oversight by Mike Harrison, Founder of Impact Guru Ltd β€” bringing extensive experience in health and social care tenders, commissioning and strategy.

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