How to Write a Strong Statement of Purpose for CQC Registration

July 11, 2025

If you’re applying to become a registered social care provider, one of the most important documents you’ll submit is your Statement of Purpose. It’s the first impression you give to the Care Quality Commission (CQC), and it sets the tone for your registration process.

This guide breaks down what to include, how to structure it, and why it matters.

📌 What Is a Statement of Purpose?

A Statement of Purpose is a written description of your service. It must explain what you do, where you operate, who you support, and how you deliver care. It’s a legal requirement under CQC’s regulations — and CQC will assess whether the information matches the service you intend to provide.

According to Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations, your Statement of Purpose must be:

Clear and easy to understand
Accurate and regularly updated
Available to service users and inspectors on request

📄 What Should It Include?

CQC outlines a list of headings that must be included. Here’s what they expect to see:

Provider details — name, address, company structure
Aims and objectives — your mission and key values
Services provided — including regulated activities and client groups
Care model — how support is delivered and reviewed
Staffing structure — including training and supervision
Quality assurance — audits, feedback, and governance systems
Complaints process — how people can raise concerns
Contact information — up-to-date and accessible

You can add optional sections on digital systems, safeguarding, or specialist practice, as long as the required content is clearly included.

🧠 Top Tips for Writing It Well

✅ Use plain English — avoid jargon and make sure it's easy to follow
✅ Tailor it to your service — don’t use generic text copied from the internet
✅ Include specific examples — show how you’ll deliver personalised care
✅ Align with CQC’s language — refer to the Single Assessment Framework and the Fundamental Standards

Remember: this isn’t just an admin task. It’s a professional document that shows CQC you’ve thought carefully about your purpose, your responsibilities, and the outcomes you want to achieve for people using your service.

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Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)