How to Write a Quality Assurance Method Statement for Social Care
🔍 Why Quality Assurance Matters in Social Care Tenders
Commissioners want confidence that your service maintains high standards of quality and safety. A strong quality assurance method statement explains how you monitor, measure, and improve service delivery — not just how you react to problems, but how you prevent them.
Quality assurance is more than audits. It includes governance, feedback systems, learning from incidents, and continuous improvement processes aligned to CQC’s expectations and the Single Assessment Framework.
📝 What Should a Quality Assurance Method Statement Include?
- Governance: Describe leadership roles, management oversight, and your quality framework.
- Audits & Monitoring: Detail how you use audits, spot checks, and data reviews to identify trends and drive improvement.
- Feedback Systems: Explain how you collect and act on feedback from service users, families, and staff.
- Learning from Incidents: Outline how you analyse complaints, incidents, and safeguarding concerns to improve practice.
- Continuous Improvement: Demonstrate how you embed quality through supervision, training, reflective practice, and development plans.
💡 Top Tips for Writing a Strong Method Statement
- Be specific about processes, tools, and systems you use.
- Reference CQC’s Well-Led and Safe key questions.
- Link quality assurance to positive outcomes for people you support.
- Highlight how lessons learned are shared across teams.
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Updated for Procurement Act 2023 • CQC-aligned • BASE-aligned (where relevant)