How to Strengthen Your Learning Disability Bids with Tailored Quality Assurance

Why Quality Assurance Matters

Commissioners expect providers of learning disability services to demonstrate robust, well-embedded quality assurance (QA) systems. It’s not enough to say you have policies in place — you must evidence how you monitor, review, and improve the quality of care on an ongoing basis.

What Good QA Looks Like in Learning Disability Services

Effective QA processes are tailored to the specific needs of the people you support and the nature of your services. They typically include:

• Regular audits of care plans, risk assessments, and safeguarding processes
• Feedback loops involving people supported, families, and staff
• Clear action plans and accountability for continuous improvement
• Strong links between incidents, learning, and service development
• Use of external benchmarking where appropriate

Your QA framework should align with commissioning priorities and the CQC’s quality statements, helping commissioners see how you proactively manage quality and risk.

Strengthening Tender Responses with QA Evidence

• Be Specific — Provide examples of recent audits, action plans, and how learning has improved outcomes.
• Show Impact — Explain how your QA processes have directly led to better care, fewer incidents, or improved satisfaction.
• Link to Governance — Demonstrate how QA is embedded in your overall governance and leadership approach.