How to Strengthen Your Domiciliary Care Tenders with a Strong Governance Narrative

Why Governance Matters in Tendering

Governance isn’t just a regulatory requirement — it’s a core part of how commissioners assess quality, risk, and sustainability in domiciliary care bids. Strong governance tells commissioners that your service is safe, well-led, and prepared to deliver on contract outcomes.

What Commissioners Want to See

Your responses should demonstrate:

• Clear leadership and accountability structures
• Effective quality assurance processes
• Strong safeguarding culture and reporting pathways
• Robust risk management and business continuity planning
• Commitment to learning, improvement, and transparency

Commissioners want evidence that governance is not just paperwork — it is embedded in how your service operates day-to-day.

How to Strengthen Your Narrative

• Provide Specifics — Name your leadership roles, committees, and reporting lines.
• Reference Key Policies — Show how your safeguarding, quality assurance, and risk management policies underpin your governance.
• Use Examples — Demonstrate how governance has led to positive outcomes or improvements.
• Link to Outcomes — Make clear how strong governance supports safe, person-centred care.