How to Make Social Care Tenders About People — Not Just Services

Behind every bid, there’s a story. The question is — are you telling yours?

So many tenders are filled with the same phrases: person-centred, outcome-focused, quality-driven. But what’s missing is your voice, your why, and your values.


💡 What inspired your organisation?
Maybe you started your service because you saw a gap, or worked in care and knew it could be done better. Maybe you’ve walked alongside people who’ve been let down before. That story matters. Not because it’s sentimental — but because it shows why you care.


✅ What commissioners want to see:

  • Purpose — What drives your service, and why does it matter?
  • Consistency — How do your values show up in daily practice?
  • Believability — Do your actions match your words?

🧠 Try this:
In your next tender, replace one generic sentence with something specific. Instead of saying "We value lived experience", write:
“Our founder has direct experience of supporting a sibling with autism, which continues to shape how we recruit, train and listen to our teams.”


✔ Final thought:
Commissioners want more than a service — they want to know who they’re partnering with. Don’t hide your vision behind technical language. Let it come through clearly, and show why you’re the provider that truly gets it.

Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

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Written by Mike Harrison, Founder of Impact Guru Ltd — specialists in bid writing and strategy for social care providers

Visit impact-guru.co.uk to browse downloadable strategies, method statements, or get in touch about tender support.

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