How to Evidence Positive Behaviour Support (PBS) in Tenders and Inspections

It’s not enough to say you follow Positive Behaviour Support (PBS). In tenders, inspections, and peer reviews, you need to show how your PBS approach works in practice.

Here’s how to move beyond generic statements and provide clear, confident evidence:

• Describe how staff are trained and supported — Not just the course title. Talk about how PBS principles are embedded through supervision, reflective practice, and team culture.
• Show how people are involved — Are individuals actively shaping their support plans? Are communication preferences and triggers recorded and respected?
• Give real examples — Use case studies to show how a PBS-informed approach reduced distress, improved routines, or built skills.
• Highlight how restrictive practices are reduced — Don’t shy away from discussing restraint or seclusion — explain how you’re reducing their use and monitoring progress.
• Explain how outcomes are tracked — Whether it’s behaviour frequency charts, wellbeing scores, or quality of life measures, show how you know PBS is making a difference.

Commissioners and CQC are looking for providers who can demonstrate impact, not just policy. When you evidence PBS clearly, you show that your service is values-led, data-informed, and person-centred.

It’s not just about avoiding risk — it’s about improving lives.